The government has made funds available through its COVID Local Support Grant to support families, by offering additional help towards household costs.
In County Durham, we are again making this support available as vouchers, which you can choose to spend at ASDA, Morrison’s, Sainsbury’s and Tesco. As an eligible family, you will receive £80 per child to help you keep the children in your household fed and warm over the coming weeks.
You will receive a link via email which will let you choose which supermarket(s) you want your vouchers for. You can either choose one supermarket or you can split your money across more than one, however, you MUST choose enough vouchers to use the full £80 all at once. Once you have checked out, you will not be able to change your choice
To help you through the process we have also attached a guide and the following information:
Order delivery time
ASDA – 3 working days
Morrisons – 3 working days
Tesco and Sainsburys – 1 working day
Working days are Monday to Friday.
After an order has been placed, please allow the above timescales for delivery before contacting the Customer Care Team. Please use the live chat on the redemption site or email if you have an issue.
After placing your order please look for an email from firstname.lastname@example.org which will contain your vouchers. This email can often go into your SPAM or TRASH folder so keep an eye on that too. Vouchers can be printed or shown on a mobile device.
If you have any queries or encounter a problem claiming your vouchers, please contact school as soon as possible.